Privacy Policy
What Do We Do With Your Information?
When you purchase something from Sun Glow Window Covering Products of Canada Ltd., as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our websites, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing
With your permission, we may send you emails about our websites, new products, and other updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@mysunglow.com or mailing us at: Sun Glow Window Covering Products of Canada Ltd., 50 Hollinger Rd, Toronto, ON, M4B 3G5, Canada.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Payment
Payments are not processed directly through any of our websites at this time. Payment will be handled by our customer service team through secure methods.
Third-party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our websites or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is stored securely and only accessible to approved members of our team.
Cookies
Our websites utilize cookies to track your activity on our websites and, if applicable, keep you logged in. Note that any of our websites that have a login process may automatically log you out after a certain amount of time has passed.
Age of Consent
By using any of our websites, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@mysunglow.com or by mail at:
Sun Glow Window Covering Products of Canada Ltd.
Re: Privacy Compliance Officer
50 Hollinger Rd,
Toronto, ON
M4B 3G5
Canada
SMS Policy
1. Collection and Use of Phone Numbers
When you provide your phone number, you consent to receiving SMS messages from us regarding your account, transactions, updates, promotions, and other relevant information. Standard messaging and data rates may apply.
2. Opting Out
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you may receive a final confirmation message before no further texts are sent.
3. Message Frequency
Message frequency may vary depending on your interactions with our service, including order updates, account notifications, and marketing messages (if opted in).
4. Data Security
We do not sell, rent, or share your phone number with third parties for marketing purposes. Your information is securely stored and used only in accordance with this Privacy Policy.
5. Contact Information
If you have any questions about our SMS policy or need assistance, please contact us at info@mysunglow.com or by phone at [your contact phone number].