Instructions
Shade System
Cellular Shades
Vertical Sheer
Roller Shades
Stealth Automation
Somfy Automation
Fabric Maintenance
Troubleshooting
Roller
- Zero Gravity Tensioning Open Roll
- Zero Gravity Tensioning Curved Cassettes
- NEO EZ Pump Tension & Limit Adjustments
- SG Motor Troubleshooting
- 3″ and 4″ Reverse Roll Fascia Bracket Installation
- Mini Zero Gravity Installation
- Mini Zero Gravity Troubleshoot
- No-Drill Motorized Cellular Shades Installation
- No-Drill Motorized Cellular Shades Troubleshoot
- Motorized Cellular Shades Installation
- Motorized Cellular Shades Limit Adjustments
- Pairing a Remote to New or Repaired Shade
Dealer Portal Help
Instructions
Shade System
Cellular ShadesNo-Drill Motorized Cellular Shades Installation
Standard Mount Cordless Cellular Installation
Motorized Cellular Bottom Bar Level Adjustment
Motorized Day and Night Cellular Limit Adjustment
Pair an Existing Remote to a New or Repaired Shade
Vertical Sheer
Open Roll
Fascia 3″, 4″Reverse Roll Fascia Bracket Installation
Curved Cassette RollerSquare Cassette
Dual Square Fascia
Hanger Closure
Fabric Valance
Neo Open Roll
Safety Shield
Wire GuideSide Channels
L Channel
ZG Clip & Rod
Mini Zero Gravity Installation
Vision V84, V102Safety Shield
L Channel
Curved Cassette InterludeL Channel
Safety Shield
Curved Cassette IllusionsSafety Shield
ZG clip and rod
Aria/AeroAtlas 2.0
L Channel
Nimbus
Stealth Automation
Somfy Automation
Roller
Motorization
Cellular
This page collects Sun Glow's installation, programming and troubleshooting documents for every current shade system and for both Stealth and Somfy motors. Everything is published as PDFs and video tutorials in English and French; anything the guides do not resolve goes back to the supplying dealer.
Frequently Asked Questions
Where do I find installation instructions for Sun Glow shades?
On the Instructions page in the Resources section of mysunglow.com. It covers roller shades, Interlude zebra, Illusions sheer, cellular and Simply Cellular, Vision, Atlas bottom-up, Nimbus skylight, Aria chainless and vertical sheer, as PDFs and video tutorials.
Are Sun Glow instructions available in French?
Yes. Sun Glow publishes its instruction documents in English and French in the same PDF. Installation, programming and troubleshooting guides are all covered.
How do I program a Stealth or Somfy motor?
Programming instructions for both are on the Instructions page. Stealth documents cover the rechargeable, Flex and Wand motors; Somfy documents cover the RTS, RS485 and Zigbee variants. Both are available as PDFs and video tutorials.
My roller shade will not stay up. What should I do?
The Instructions page includes troubleshooting guides for roller shade tension and limit adjustment, motorization faults and cellular shade adjustment. If the guide does not resolve it, contact the dealer who supplied the shade, since Sun Glow handles service through its dealer network.
Who installs Sun Glow shades?
The dealer who supplied them, in most cases. Sun Glow sells through a dealer network, and dealers handle measuring, installation and after-sales service. The instruction documents on this page are published so that installers and dealers can fit and adjust each system correctly.